Burst pipe? No heat? We answer 24/7.
Tap to call 513-555-0188Harlow, Ohio · Family-run since 1988
A real person picks up. A real tech shows up.
01 Start here
Tap the one that sounds like your house. You get a plain answer and a sample price. No sales pitch.
Pick a tile above. We'll tell you what it usually is.
Usually: a dead heating element, a bad thermostat, or a pilot light that blew out. Most are same-day fixes.
Typical sample price$149 to $450
If the tank is over 12 years old and leaking, we will say so and talk replacement. Sample prices, not a quote.
Usually: hair, grease, or a toy somebody swears they never flushed. We snake it. If it keeps coming back, we send a camera down to see why.
Typical sample price$149 to $325
Main line clogs cost more. We tell you before we start. Sample prices, not a quote.
Usually: a worn supply line, a tired fitting, or a pinhole in old copper. Shut off the main valve first. If water is moving fast, call now and we will talk you through it.
Typical sample price$189 to $650
Burst pipes and ceiling drips are emergencies. Do not wait for morning. Sample prices, not a quote.
Usually: a dirty flame sensor, a dead igniter, or a clogged filter. Check the filter and the thermostat batteries first. If it is below freezing, call now.
Typical sample price$189 to $520
A furnace over 18 years old may be worth replacing. We will show you both prices. Sample prices, not a quote.
Usually: a dead capacitor, a refrigerant leak, or a frozen coil. If you see ice on the lines, turn the AC off for an hour and let it melt. Then call us.
Typical sample price$189 to $640
Refrigerant top-offs without finding the leak are a waste of money, so we find the leak. Sample prices, not a quote.
Usually: a flapper that no longer seals, or a fill valve that gave up. Cheap to fix. Expensive to ignore, because it can add up to hundreds of gallons a day.
Typical sample price$119 to $235
Most take 30 minutes. We carry the parts on the truck. Sample prices, not a quote.
Usually: a stuck float switch, a clogged intake, or a pump that is just done after ten years. Pour a bucket of water in the pit. If it does not kick on, call us.
Typical sample price$249 to $625
A full pump swap starts at $425. A battery backup is worth it in storm season. Sample prices, not a quote.
Usually: if it leaks, rusts, or is over 12 years old, swap it. Younger than that, we can often repair it for less.
Typical sample price$149 to $450 repair
A 40 gallon tank swap starts at $1,350 installed, old unit hauled away. Sample prices, not a quote.
02 Up-front pricing
Flat rates, written down, before we touch anything. If the job changes, we stop and ask you first.
| Job | What you get | Starts at |
|---|---|---|
| Diagnostic visit | A tech, an answer, a written price. Credited if you hire us. | from$79 |
| Clogged drain | Snake one kitchen or bathroom drain until it flows. | from$149 |
| Running toilet | New flapper and fill valve, tested, parts included. | from$119 |
| Leaking pipe or faucet | Find it, fix it, dry-check it. One fitting or fixture. | from$189 |
| Sump pump swap | New 1/3 HP pump, check valve, and a test run. | from$425 |
| Water heater swap | 40 gallon tank, installed, old one hauled away. | from$1,350 |
| Furnace or AC repair | Diagnose and fix the common stuff on the truck. | from$189 |
| Tune-up | Furnace or AC. Clean, test, and a written report. | from$129 |
Sample prices made up for this concept. Real jobs vary, and that is why we quote each one. See every service and what is included.
03 How it works
A real person answers, day or night. Tell us what's happening. We'll tell you what to shut off while we drive over.
Our tech looks, then writes the price on paper. You say yes or no. No pressure, and no charge to say no.
Shoe covers on, drop cloths down, job tested. Every repair carries a one-year labor warranty.
04 Reviews
Pipe burst at 1:40 a.m. Someone answered on the second ring. Dale was in my basement by 2:15. I offered coffee. He said no, then said yes.
They quoted $189 on the phone. I paid $189. I keep waiting for the catch. There isn't one.
Furnace died on the coldest night of January. Teddy had it running in an hour and left no mud on the carpet. I did not know that was possible.
Water heater swapped the same day. They hauled the old one away and wiped the floor. Even the dog approved.
AC quit in July. The tech drew the capacitor on a napkin so I understood the problem. Fixed for $212. Napkin is on my fridge.
Great fix on a running toilet, done in 20 minutes. Only gripe: they were 15 minutes past the window. But they called ahead, so I forgive them.
05 Service area
Ten neighborhoods, one shop, trucks parked all over town. Tap a name to find it on the map.
06 The family
Dale Ostrander started Copperjack in 1988 with a borrowed van and one good wrench. The name comes from his first job: a copper line, a car jack holding up a sagging floor, and a very long Saturday.
Today it is Dale, his daughter Marisol, his son Teddy, and 11 techs who all learned one rule. Leave it cleaner than you found it.
Founder, master plumber
Has fixed three generations of the same kitchen sink. Still carries the first wrench.
Dispatch, the voice on the phone
Answers at 3 a.m. like it is noon. Knows every street in Harlow and which ones flood.
Heating and air lead
Can hear a bad blower motor from the driveway. Explains it without making you feel dumb.
07 Book a visit
Tell us what's up and when works. We'll call to confirm, usually within 15 minutes during office hours.
Water on the floor right now? Don't fill out a form. Call.
513-555-0188Here is what you picked. In real life, Marisol would call you within 15 minutes to lock it in.
Demo only. Nothing was sent or saved. Need help now? Call 513-555-0188.
Catch the small stuff before it floods the big stuff. One yearly visit for your furnace and AC, plus the perks below.
08 Questions
Yes. A person picks up, not a menu. Nights, weekends, and holidays. If both lines are busy, we call you back inside five minutes.
Emergency visits after 7 p.m. and on holidays add a flat $59. We tell you before we send a truck. Club members never pay it.
Then you pay only the $79 diagnostic fee, and we will point you to the right next step. We would rather be honest than bill you for a guess.
Yes. If we find something new, we stop, show you, and write a new price. You can say no and keep the first one.
One year on labor for every repair. Parts carry the maker's warranty, and we handle the paperwork.
Nearly all of them. If we do not carry a part for your older unit, we will tell you on the phone, not after we arrive.